Providing one-stop support for SMEs, from expert dispatch to subsidy administration

TOKYO, Nov. 11, 2026 /PRNewswire/ -- transcosmos today announced that it has been commissioned by the Tokyo Metropolitan Small and Medium Enterprise Support Center, a public interest incorporated foundation affiliated with the Tokyo Metropolitan Government, to provide subsidy administration services for the SME Profitability Enhancement Support Program (the Program). Following its appointment to provide expert dispatch services for the Program in May 2026, transcosmos will now support small and medium-sized enterprises through a one-stop service framework covering both expert dispatch and subsidy administration.

The prolonged rise in prices has significantly increased operating costs for small and medium-sized enterprises (SMEs), posing serious challenges to business continuity and creating a risk of reduced competitiveness. Against this backdrop, SMEs are being called upon to build a foundation for improving and strengthening profitability to overcome the management challenges associated with rising business costs.

Under the Program, the Tokyo Metropolitan Small and Medium Enterprise Support Center provides partial subsidies for expenses required to implement Profitability Enhancement Plans developed with the support of experts dispatched through the Program. The subsidies are available to Tokyo-based SMEs facing difficulties in sustaining their businesses due to rising prices.

As the contractor for these subsidy administration services, transcosmos will provide end-to-end operational support, including application acceptance, progress management, performance report processing, and payment administration. For application processing, transcosmos will semi-automatically link application data from J Grants, the Digital Agency's electronic subsidy application system, with the Program's electronic screening environment, creating a review platform that eliminates the need for data re-entry and reprocessing. In addition, transcosmos will establish an environment that enables the Tokyo Metropolitan Small and Medium Enterprise Support Center and the program administration office to share the same data in real time. Together with standardized review procedures, this will help reduce inconsistencies in decision-making. By combining digital transformation initiatives, including integration with J Grants and the establishment of a common platform, with the standardization of review operations, transcosmos aims to optimize the overall subsidy administration process, enhance the accuracy and transparency of subsidy reviews, and deliver efficient, high-quality administration center operations.

transcosmos is committed to creating social impact through addressing social challenges. By providing services that combine technology and operational excellence, transcosmos will continue to support the initiatives of local governments and public organizations and contribute to the realization of a sustainable society.

Tokyo Metropolitan Small and Medium Enterprise Support Center
Turning plans into action. Subsidies up to JPY 3M to put your plan into action.

URL: https://www.tokyo-kosha.or.jp/english/

*transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.

*Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

■ About transcosmos inc.
transcosmos launched its operations in 1966. Since then, we have united superior "people" with cutting-edge "technology" to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients' business processes, focusing on both sales expansion and cost optimization through our 189 bases across 36 countries/regions with a focus on Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of the e-commerce market on a global scale, transcosmos provides comprehensive One-Stop Global E-Commerce Services to deliver our clients' excellent products and services to consumers in 46 countries/regions around the globe. transcosmos is committed to treating the challenges of its clients and society as its own—discussing and addressing their issues from planning to execution—and Make It Real, Together. Visit us here https://www.trans-cosmos.co.jp/english/

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